I can't login. What can I do?

You can't access your Sport Heroes account on one of our experiences?

We invite you to check that:

  • you are trying to log in using the correct email address or password, you used when you first registered.
  • you use the same connection mode (facebook, email address...) as the one used when you registered.
  • you are using the latest update of our app

💡 If you forgot your password, you can reset it by following the procedure indicated here: I forgot my password. How to reset it?

📨 And if you still can't connect, feel free to contact our support so we can help you. To do so, please fill in the contact form.

Was this article helpful?

191 out of 747 found this helpful

Have more questions? Submit a request