You can permanently close your account by following the process below.
Go to the Settings ⚙️ of your account (see picture below 👇🏻)> then scroll down to the bottom of the page and click on Unsubscribe
From your Dashboard > go to Menu (on the top right of your screen) > then Settings > Edit > Delete my account (at the bottom right of this page)
⚠️ Please read what will happen if you delete your account ⚠️
- The total deletion of your account will be effective in 24 hours. By deleting your account, you will permanently delete all the activities and data that have synced on this app.
- This action is irreversible.
- If you joined another app from Sport Heroes with the same account (ie same email address), your history will be kept on this other app. You'll have to Unsubscribe from this app as well if you want to delete your account fully. For more information: What is my Sport Heroes account for?
Here is an example
1️⃣ With my account firstname.lastname@example.org, I've created a Sport Heroes account and joined the United Heroes and the Marathon Pour Tous apps , two different apps from Sport Heroes.
2️⃣ I've decided to leave the Marathon Pour Tous app and stay on United Heroes
3️⃣ I need to Unsubscribe from Marathon Pour Tous (see steps above ☝️ )
👉🏻 it will erase my history on Marathon Pour Tous
👉🏻 it will keep my history on United Heroes
4️⃣ I will still be able to access my account on United Heroes and history with email@example.com