I won a prize in a challenge! When will I receive it?

Bravo, you really deserve it! When you win a prize, an email is automatically sent to you with a form to complete. If you don't receive it, check your spam folder and contact us quickly, within a week after the end of the challenge via our help form or Facebook for example, so that we can send you the information you need to complete. Then you should receive your reward within 6 weeks. Once we send your details to our partner, we have no visibility of the shipment.

After this time, do not hesitate to contact us so that we can check the delivery of your package.

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