I forgot my password. How do I reset it?

If you have forgotten your Sport Heroes account password, you can choose a new one by following the procedure below. 

  • Go to Settings > Name, Email, age and password > Change my password. Please enter the email address you used to register in the dedicated field and click on Send.

  • Go to Dashboard > Menu (on the top right of your screen) > Settings > Edit > Change my password. Please enter the email address you used to register in the dedicated field and click on Send.

You will receive an email from Sport Heroes within a few minutes with a link to reset your password. Click on Reset in this email and follow the instructions.

☝🏻For security reasons, this link expires after 72 hours. If you do not open the link during this period, please repeat the operation to receive a new link.

You can't find this email?

  • Look for the last e-mail sent by no-reply@sportheroes.group in your mailbox. It may be in your junk/spam folder.
  • It is also possible that there is an error in the email address given. Try the above steps again ☝🏻 making sure that the address given is similar to the one used to register. Also, make sure you haven't made any typing errors.

 

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