I forgot my password. How do I reset it?

If you have forgotten your Sport Heroes account password, you can choose a new one by following the procedure below. 

On our app On our website
Go to More > Settings > Name, Email, age and password > Change my password. Please enter the email address you used to register in the dedicated field and click on Send.

You will receive an email from Sport Heroes within a few minutes with a link to reset your password. Please click on Reset in this mail and follow the steps indicated.

For security reasons, this link expires after 72 hours. If you do not open the link during this period, please repeat the operation to receive a new link.

If you can't find this email:

Search the last email sent by no-reply@sportheroes.group. This may be in your junk mail folder.

It may also be an error in the e-mail address indicated. Please try again at the same address you used to register. Also, remember to check for typos.

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