To add your activities on our platform, please connect one of our compatible apps by following the procedure below:
- Log in to your account
- Select Dashboard > Manage my apps.
- Click on Connect corresponding to your app. Then follow the steps to authorize access to your activities.
Your next activities tracked on this sports app will be automatically synced.
To manually add an activity, via the Virtual Club app, please follow the procedure below:
- Go to your dashboard
- Select the ‘+’ icon in the top left corner
- Input the required activity information
- You can only create 3 activities per day.
- Your distances manually entered or GPX imported do not enable you to complete our challenges and races.
- Please connect only one app to prevent your activities from coming into conflict with each other. If you have more than one app connected to your account, activities may be sent twice. One of them will be detected as not valid and will appear in grey.
- An activity can sometimes take a few minutes or hours to be displayed on your Dashboard. Please contact our support team only if you do not see this run or ride a couple of hours after.