I have completed my run but it is showing completion issue or not showing my credits. How do I go about it?

Here is everything to know about our SCSM challenge or VR rules:

  • You need to be registered to the race before your first sessions. 
  • Pay attention to the start and end times of the race. Our SCSM VR will usually go from 5:00 AM (GMT+8) on Friday to 11:59 PM (GMT+8) on Sunday. Make sure to check the start and end time on the SCSM VR page. Since hours are displayed in GMT, check the time in your city by clicking here.
  • Activities have to be done and synchronized after the start (GMT+8 time) and before the end (GMT+8 time) of the race.
  • You must run the exact distance of the requested legs. We take into account a small tolerance if you exceed the requested distance, but under no circumstances will a shorter distance be accepted. 
  • Do your activities in one go. We will not be able to take into account the activities performed in several parts. So, never stop your watch or app before you're done. Make sure you have enough battery power for the whole session.
  • The first registered activity that satisfies the conditions of the virtual race will be counted. Be careful not to do a warm-up or any other activity that would count as your race performance. In case of a mistake, you can decide to delete the wrong activity by clicking on it.

Tip: If an activity is synchronized by mistake, and it prevents another valid activity from being taken into account, you can delete it by clicking on it. Attention, this action is irreversible.

Was this article helpful?
Got this ! Thanks for your feedback 😃

Comments

0 comments

Article is closed for comments.