You must connect your app before your first session. Please connect only one app to prevent your activities from coming into conflict with each other. If you have more than one app connected to your account, activities may be sent twice. One of them will be detected as not valid and will appear in grey.
When you connect a new app on SCSM Virtual Running Club, only your next activities will be synchronized on our platform. We do not recover your previous runs. The distances manually entered or GPX imported do not enable you to complete our challenges and SCSM VR.
Only activities automatically synced with a duration AND a distance are valid. If your activity has no distance, it will not be taken into account for the race. Thus, the distance of your sessions on a treadmill, stationary bike or home trainer counts in our challenges and SCSM VR only if a device records this data with a distance and speed sensor. (GPS doesn't apply if you are practicing indoor). You, therefore, must connect them via one of our compatible apps such as Garmin, Suunto, Polar, etc.
- An activity can sometimes take a few minutes or hours to be displayed on your Dashboard. Please contact our support only if you do not see this run or ride a couple of hours after.
- For treadmill or home trainer activities, make sure you register correctly your height and weight and use a heart rate monitor. All activities may be randomly checked.