What you need to know about the Grand Finale

What is the SCSM Grand Finale ?

SCSM Grand Finale is the official 2020 Standard Chartered Singapore race traditionally happening on the first weekend of December. This year, we have 5 race categories for runners to choose from and race between 27th November to 6th December

Registration

What are the distances available to register?
You'll the choice to register to:

  • the 10km race
  • the Half Marathon
  • the Double Up Challenge : a different VR for which you'll need to complete both the 10km and Half Marathon across the race period.

Are there any rules or regulations as part of my participation in one of the SCSM Grand Finale races?

Please read the conditions carefully on each race registration page as well as follow these rules:

How much is the registration fee?
Registration is free and you can follow this link to sign up (or log in)! There will be race entitlements available for purchase if you are interested Follow this link to purchase.

I would like to sign up for the Half Marathon race but accidentally registered for the 10km race. How can I go about it?

You will not be able to cancel your registration for the distance that you have accidentally registered for but you can still sign up for the 10km and only do the distance you would like. You will not be shown on the leaderboard for the race you do not complete.

How does the Double Up Challenge work? Do I have to run both distances in 1 session?

You will need to run the 2 distances in 2 different sessions and complete each distance separately to finish the Challenge but please ensure you complete both within the Grand Finale race period between 12:01am GMT+8 on Friday, November 27 and 11:59pm GMT+8 on Sunday, December 6.

Bundle Types and Prices

What are the Grand Finale Race Entitlements that will be available for purchase?

There is the Individual Bundle and Double Up Challenge Bundle available for purchase. Follow this link to purchase.

What is the price for each Grand Finale Race Entitlement bundle?

Individual bundle is priced at $60 and Double Up Challenge Bundle is priced at $65 before 8% ACTIVE fee.

What are the modes of payment?

Debit or Credit Card – Visa, Mastercard, Amex, Discover, Diners Club, Visa Electron, Maestro.
We do not accept cash, cheque or bank transfer payments.

What is included in each Grand Finale Race Entitlement bundle?

  • Individual Bundle includes the Downloadable Runner e-Bib, FREE Runner Singlet, Memorabilia Medal, Official SCSM 2020 Photo, Downloadable e-Finisher Certificate, SCSM backpack & SCSM drink bottle

  • Double Up Challenge Bundle includes Downloadable Runner e-Bib, FREE Runner Singlet, Double Up Memorabilia Medal, Official SCSM 2020 Photo, Downloadable e-Finisher Certificate, SCSM backpack & SCSM drink bottle

The difference between both bundles will be the medal design, you’ll get a bigger medal for the Double Up Challenge.

I am a foreigner residing in Singapore, do I purchase under Local or Overseas?

As long as you live in Singapore and have a local address, you can purchase under ‘Local’ category.

Do you provide international shipping?

Yes however, due to the current situation we only ship to the following countries - Australia, Cambodia, India, Indonesia, Japan, Malaysia, New Zealand, South Korea, Sri Lanka, Taiwan, Thailand & Vietnam.

Is it compulsory to purchase the Grand Finale Race Entitlements if I am participating in the weekend race?

Purchase of the Grand Finale Race Entitlements is not compulsory but the items are limited and different from the weekly finisher bundle.

Am I only limited to purchase 1 race entitlement bundle?

If you want to purchase more than 1 bundle you will need to purchase them separately.

Is the bundle price inclusive of delivery? What is the cost for delivery fee?

The bundle price does not include delivery, you will need to add this to your purchase.

  • Local delivery fee - $5
  • International flat rate delivery fee - $25

When is the last date to purchase the Grand Finale Race Entitlement Bundle?

11:59pm Friday, December 4 unless sold out prior to the date.

How do I know if I have successfully purchased a Bundle?

Please allow up to 2 hours to receive your confirmation email for your purchase. There are several reasons you may have not received your confirmation slip after this time period:

  • It could be in your spam/junk folder.
  • Purchase was unsuccessful.
  • The email address entered at time of purchase is incorrect.

Please email in to singaporeinfo@ironman.com providing the email address used at time of registration process for the team to check your purchase status.

I’m local and I have opted for self-collection but why do I receive my singlet by mail?

We hope to see all runners out wearing their singlets for the SCSM Grand Finale Race. All runners will receive their singlet via mailing and the remaining items will be collected at the Flower Field Hall, Gardens by the Bay if you have picked for self-collection.
If you purchase your race entitlement bundle after 5pm on Friday, 4th december you will not receive your singlet prior to the Grand Finale, it will be able to be collected or delivered with your remaining items.

Can I change my singlet size?

Please email in to singaporeinfo@ironman.com for assistance. As the singlet will be mailed out within 5 days after the purchase, we will only be able to accept your request if the size is still available and the original singlet size has not left the warehouse.

Standard Chartered Cardholder Promotion

Are there any promotions available for Standard Chartered Cardholders?

Standard Chartered Cardholders who purchase a Standard Chartered Singapore Marathon 2020 Race Entitlement bundle will be able to redeem a complimentary Standard Chartered micro-fibre gym towel with their purchase.

Please note that one towel redemption is allowed per bundle purchase.

Who is eligible for this promotion?

The promotion is available to Standard Chartered Cardholders in Singapore, or to those residing overseas in Malaysia, Indonesia, Vietnam and India, as overseas shipping is limited to select countries.

How do I redeem this promotion?

You can redeem your complimentary towel when purchasing your Standard Chartered Singapore Marathon 2020 Race Entitlement bundle on Active.com. 

As you complete your order form, there will be a field titled “Standard Chartered Cardholder Promotion – Complimentary Towel”. Please enter the first 6 digits of your Standard Chartered card in this field before submitting your form.

How will I know if I have successfully redeemed the complimentary towel?

After you submit your Race Entitlement order form, you will receive an email to confirm your towel redemption within 3 - 5 working days. Please note that this email will be separate from the Active.com order confirmation email.

How will I receive my complimentary towel?

You will receive your complimentary towel with your Standard Chartered Singapore Marathon 2020 Race Entitlement bundle, in the same method of collection that you’ve selected for your bundle.

If you have opted for delivery, your towel will be included in your bundle, which you will receive in via mail.

If you have opted for self-collection, you will receive an email closer to the collection date that verifies your redemption. When you collect your Race Entitlement bundle, please show this email to the staff member who is assisting you.

 

Grand Finale Celebration Event - Collection

Where and when can I run my race for the Grand Finale week?

The Grand Finale Celebration event will be held on Saturday 5th & Sunday 6th December 2020 at the Flower Field Hall, Gardens by the Bay.

The operating hours are from 9am – 8.30pm on both Saturday 5th & Sunday 6th December 2020.
Runners can choose to run their race outdoors for the Grand Finale using their tracking app via the SCSM Virtual Club platform OR they can choose the ROUVY AR and use the Rouvy AR app on a treadmill while watching their avatar run the augmented reality SCSM route on screen.

How do I get to the Grand Finale Celebration event?

Bayfront is the nearest MRT Station (serves Circle & Downtown Line)
Walkable distance to the Flower Field Hall.

There is also a free buggy service at the exit of the MRT Station to the Lobby area where the entrance to Flower Field Hall is located.

Participant coming from Marina Bay Sands can take:
A: The sky bridge from the hotel wing across to Gardens by the Bay.
B: Along the waterfront.

What must I bring for collection?

  • Confirmation Slip with QR Code
  • Confirmation Slip with the self-collection time slot information (This will be sent to all runners closer to the Grand Finale Celebration event)

We recommend bringing your smart phone for both confirmation slips.

Can I collect my Grand Finale Race Entitlement Bundle if I did not complete the race?

Yes, if you have purchased but did not complete the race, you will still be able to collect or receive your Grand Finale Race Entitlement Bundle. However, you are encouraged to take part in the race you registered for.

I am local, can I drop by to collect my race entitlements before I start running?

Yes, as long as you complete your activity before the cut off time and have selected self-collection when purchasing your race entitlements, you will need to attend during your allocated time slot otherwise you will not be allowed into the venue.

Is someone else able to collect my race entitlement for me? What does the person collecting on my behalf need to bring along?

Yes, they will just need to have the below items available:

  • Confirmation Slip with QR Code
  • Confirmation Slip with the self-collection time slot information (This will be sent to all runners closer to the Grand Finale Celebration event)
  • Please ensure to fill up the Authorisation Form and submit online

We recommend bringing your smartphone for both confirmation slips.

Do I still have to select a time slot if someone who has also purchased the bundle is picking up the Grand Finale Race Entitlement Bundle on my behalf?

Yes, both of you must select a time slot even if it is the same time slot.

Can I change my collection time slot?

Please email in to singaporeinfo@ironman.com for assistance to check if the time slot you want is still available. The last date to change collection time slot is 4th December 2020, 12PM.

I have opted for delivery, can I change to self-collection?

Yes, please email in to singaporeinfo@ironman.com for assistance.

I have forgotten the collection timing that I have selected, how can I check?

You may follow the steps below to check your self-collection time slot:

  1. Login to https://myevents.active.com/
  2. Look for ‘STANDARD CHARTERED SINGAPORE MARATHON 2020 – GRAND FINALE RACE ENTITLEMENT’ event
  3. Click on ‘Registration & QR Code’ and you will be able to see your details

You will receive an email with the time slot stated for confirmation closer to the Grand Finale Celebration event.
Otherwise, feel free to email in to singaporeinfo@ironman.com to check with us.

What activities are there at the Grand Finale Celebration event?

Apart from collecting the remaining items within the runner’s race entitlement bundle, runners will also have their official SCSM 2020 photo taken, and be able to enjoy other exclusive photo taking opportunities.

Am I allowed to bring another person along to the Grand Finale Celebration event?

Unfortunately due to the limited number of people we can have in the area, we will not allow someone in to the venue if they did not make any bundle purchase.

Can I bring my singlet for size exchange at the Grand Finale Celebration event if it does not fit me?

We do not allow or provide Singlet size exchange at the venue.

I am late for my self-collection time slot. Can I still come and collect?

You will be required to come during your selected appointed time. Please note that you do not need to arrive at the start time, rather you can come anytime within the allotted time.

Delivery

I have opted for delivery. When will the items be mailed out?

Your items will be sent out within 1-2 weeks after 7th December 2020.

How do I track my orders?

Once your order has been processed, you will receive a tracking email with your tracking number. You may then search on our website under “track my order” to find out more details.

Can I attend the physical celebration if I have opted for delivery or the timing I wanted has sold out?

Unfortunately, due to the current situation we are unable to allow you into the venue to avoid overcrowding issues if you did not select self-collection with a selected time slot. If there is availability in another time slot, we can allow you to change your selection.


Running Clubs and Corporate Teams

Will there be an updated leader board for the Grand Finale?

Available leader boards
The top 3 largest running club or corporate within each tier that has the highest number of affiliated members at the end of SCSM 2020.

  • Small – 1 to 25
  • Medium – 26 – 50
  • Large Clubs – 51 – 100
  • Large – 101+

Fastest Club – based on top 3 male and top 3 female runners cumulative finish time for the below Grand Finale events.

  • VR Half Marathon
  • VR 10km

What are the rules for the fastest Running Club and Corporate Teams leaderboards?

  • Must have minimum number of runners finished to be eligible on the leader board – minimum of 6 runners to be shown
  • Fastest Club scoring is based on the combined/cumulative total net times of the top 3 male and top 3 female finishers
  • Runners must follow all of the VR Competition Rules including no net elevation loss


Individual Prizes

Will there be any individual prizes for fastest runners?
There will be prizes awarded to the below categories

  • 1st – 3rd Open Male Half Marathon
  • 1st – 3rd Open Female Half Marathon
  • 1st – 3rd Masters Male Half Marathon (40+)
  • 1st – 3rd Masters Female Half Marathon (40+)
  • 1st – 3rd Open Male 10KM
  • 1st – 3rd Open Female 10KM
  • 1st – 3rd Masters Male 10KM (40+)
  • 1st – 3rd Masters Female 10KM (40+)

I ran more than the requested distance, will this minimize the chances of me winning?

We do not encourage runners to run more than the requested distance and if it does, do ensure that it does not exceed more than 1km as the system will not be able track that you have completed the activity.

Live Stream / Broadcast Run

Will there be any live streams available of runners?

To replace the usual live race day show, there will be a special 90 minute live SCSM 2020 Grand Finale Show on 5 December from 6pm. Runners can tune in via the SCSM Facebook page to catch celebrities and personalities race for a cause in the Augmented Reality Relay Challenge. The show will also feature highlights and runner stories from the 13-weeks SCSM Virtual Racing Series of this year’s unique marathon.

Race

Is there a ‘flag off’ and ‘cut off’ time for the race on 27 November to 6 December?

There is no specific timing set for flag off and cut off. Make sure to start your run only AFTER 12:01am GMT+8 on Friday, November 27. Your run will only count towards your official result once the race has officially begun and ensure to complete it prior by 11:59pm GMT +8 on Sunday, December 6.

Racing Methods

Where can I run my race for the Grand Finale week?

Runners can choose to run their race outdoors for the Grand Finale using their tracking app via the SCSM Virtual Club platform OR they can choose the ROUVY AR and use the Rouvy AR app on a treadmill while watching their avatar run the augmented reality SCSM route on screen.

What is the difference between the Grand Finale Rouvy AR and the Grand Finale VR?

  • If you register for either of the Grand Finale Rouvy AR categories, you will need to complete your run on a treadmill and track it using the Rouvy AR app only. This option will allow you to explore the SCSM Augmented Reality route on the Rouvy AR app, as your in-app avatar will move through the route at a speed that matches your actual running pace.
  • If you register for the Grand Finale VR categories, you can choose to run outdoors. This option does not include the SCSM Augmented Reality route experience – you simply need to run the distance you have registered for and track it with a participating app that’s synced with your SCSM Virtual Club account.

Can I register for both a Grand Finale Rouvy AR category and a Grand Finale VR category?

You can register for multiple races across both categories. However, the Double Up Challenge is not applicable to the Grand Finale Rouvy AR category. If you choose to run both the Grand Finale Rouvy AR 10KM and Grand Finale Rouvy AR 21.1KM, this will not be recognized as completion of the Double Up Challenge.

If I choose to complete the SCSM Rouvy AR how do I access the course and use of a treadmill?

If you choose to complete the SCSM Rouvy AR you will need to ensure you use the Rouvy app to complete your run. You will receive detailed instructions on how to set up your account before race week.

Click here for instructions on how to set up and connect your Rouvy account.

LOCALS – Active SG Gym

We have partnered with ActiveSG to set up dedication treadmills for SCSM Rouvy AR and Virtual Club participants at 12 locations and can be booked via the ActiveSG app:

  1. Jalan Besar Sport Centre
  2. Toa Payoh Sports Centre
  3. Clementi Sports Centre
  4. Heartbeat @ Bedok
  5. One Tampines Hub
  6. Yio Chu Kang Sports Centre
  7. Yishun Sports Centre
  8. Hougang Sports Centre
  9. Sengkang Sports Centre
  10. Jurong East Sports Centre
  11. Jurong West Sports Centre
  12. Pasir Ris Sports Centre

Click here for instructions on how to book 

OR

OVERSEAS or LOCALS – Private Gym or Your own Treadmill

Runners can also use their own private treadmill and sync their Rouvy app with a compatible foot pod to track the runner’s speed & cadence and watch their avatar through the Rouvy app. 

How do I race in the Grand Finale VR categories?

You simply need to complete the virtual race you have registered for outdoors and track your run with the app you have connected to the SCSM VC platform.
More detailed instructions can be found here.

I ran more than the requested distance, will this minimize the chances of me winning?

We do not encourage runners to run more than the requested distance and if it does, do ensure that it does not exceed more than 1km as the system will not be able track that you have completed the activity. 

How do I race in the Grand Finale Rouvy AR category?

To race in this category, you will need the following items:

  1. Access to a treadmill to complete your run
  2. Rouvy AR app, downloaded on a compatible device
  3. A run pod or device that is compatible with the Rouvy AR app

More detailed information on the requirements and racing locations can be found here.

 

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